FAQ

FOXPRIME Network is a streaming platform at play.foxprime.in where you can watch Hollywood and Bollywood movies and TV series in Hindi, English and other languages, in one place.

Click Register (or Sign up) at the top of the page, enter your name, email and a password, and confirm. After that, sign in with your email and password. If you have trouble, write to [email protected].

Yes. Some titles are free to watch. Titles that need a paid plan are marked, and you can subscribe from the Subscription Plans page.

We offer prepaid plans for different periods, from 1 month to 1 year or more. Prices in INR and the features of each plan are shown on the Subscription Plans page.

The payment options available (for example UPI or PayPal) are shown at checkout when you choose a plan. Follow the steps on the screen and keep your transaction ID or payment screenshot until your plan is active.

Plans are usually active shortly after your payment is confirmed. If your plan is not active within 24 hours, email [email protected] with your registered email, the plan, the amount, the transaction ID or UPI reference and a screenshot of the payment. See also our Refund & Cancellation Policy.

No. Plans are prepaid for the period you choose and stay active until it ends, unless it was clearly stated at purchase that a plan renews. To keep watching you buy a new plan when the old one expires.

Sign in and open your account (profile) menu to see your current plan and its expiry date. Payment History shows your earlier payments.

Refunds are given for duplicate payments, payments where the plan could not be activated, billing errors and in some other cases. Please read the full Refund & Cancellation Policy and email [email protected] to request one.

The number of devices and some features, such as ads, casting and downloads, depend on your plan. The details are listed with each plan on the Subscription Plans page.

Open the title and click the watchlist (+) button. You can see everything you saved in your Watchlist. Titles you start watching also appear under Continue Watching so you can resume where you stopped.

Yes. You can add extra profiles, including child profiles. You can also turn on the parental lock and set a PIN so that mature titles stay protected.

We have titles in Hindi, English and other languages. The language of each title is shown on its page. You can also browse by language from the home page.

Check your internet connection and refresh the page, try another browser, clear your browser cache and cookies, or sign out and in again. If the problem continues, email [email protected] with the title name, your device and browser, and a screenshot.

On the login page click Forgot password and follow the steps to reset it with your registered email address. If you do not receive the email, check your spam folder or contact [email protected].

Titles with mature themes are marked with a rating or age restriction. Use child profiles and the parental lock (with a PIN) to restrict them for younger viewers.

Email [email protected] from your registered email with the subject "Account Deletion Request". Details are on our Data Deletion Request page.

We use it to run your account and plan, provide the service and keep it secure. We do not sell your information. Read our Privacy Policy for details.

Yes. Email the name (and year, if you know it) to [email protected] and we will try to add it.

Email us at [email protected]. We aim to reply within 24 to 48 hours. See also the Help and Support page.